kila88 Terms and Conditions
Please read these terms and conditions carefully before using the kila88 platform — they define your rights and responsibilities.
Table of Contents
General Terms
By accessing the kila88 platform or using any of its services, you are considered to have read, understood, and fully accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.
These terms and conditions ("Terms") form a binding agreement between kila88 ("we", "our", "platform") and the user ("you", "member", "player"). kila88 reserves the right to change, amend, or update these terms at any time.
These terms apply in accordance with Bangladeshi laws and regulations. The platform operates on the principles of fair play and transparency. All transactions and gaming activities are secured by SSL encryption technology.
Account Registration
To become a member of kila88, you need to create an account. During registration, you must provide accurate, complete, and up-to-date information.
Registration Requirements
- Only one account per person is permitted. Creating multiple accounts is strictly prohibited.
- Your identity, contact details, and payment information must be accurate and truthful.
- It is your responsibility to keep your account password confidential. Sharing login details with third parties is strictly prohibited.
- If your account information changes, you must promptly notify our support team.
- Transferring, selling, or renting an account is strictly prohibited.
Account Verification
kila88 may request additional documentation at any time to verify your identity. Withdrawal facilities may be temporarily suspended until the verification process is complete. A copy of a national identity card or passport may be required as verification documents.
Age Verification and Eligibility
kila88 is open only to those aged 21 and above. Minors are strictly prohibited from accessing the platform and participating in any gaming activities.
Eligibility Requirements
- You must be at least 21 years of age.
- You must not be a resident of any jurisdiction where online gaming is legally prohibited.
- Persons who are mentally incapacitated or declared ineligible by a court may not open an account.
- kila88 employees and their immediate family members may not participate on the platform.
kila88 reserves the right to immediately close the account of anyone who provides a false age and to forfeit all winnings.
Deposits and Withdrawals
kila88 provides financial transaction facilities through the most popular mobile banking methods in Bangladesh.
Deposit Requirements
- Minimum deposit amount: ৳500 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Deposited funds are generally credited to your account instantly.
- Only payment accounts registered in your own name may be used for deposits.
- Deposits from third-party accounts are prohibited.
Withdrawal Requirements
- Minimum withdrawal amount: ৳800.
- Withdrawals are generally processed within 1 hour.
- Account verification must be completed before a withdrawal request can be processed.
- Withdrawals can only be made through the same method used for the deposit.
- Unusual or suspicious withdrawal requests may be held for additional verification.
Bonuses and Promotional Offers
kila88 provides various bonuses and promotional offers from time to time. By accepting these offers, you agree to the terms below.
Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total of ৳2,500; or depositing ৳22,000 earns a ৳15,000 bonus, giving a total of ৳37,000.
General Bonus Terms
- The wagering requirement for the welcome bonus is 10x (ten times).
- Each bonus has its own validity period; expired bonuses are automatically cancelled.
- An active offer cannot be combined with another offer unless explicitly permitted.
- Bonuses apply to one account only; multiple bonus claims from the same device or IP address are not permitted.
- Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirements are met.
- kila88 reserves the right to forfeit bonuses if any fraudulent activity is detected.
VIP Cashback
kila88 has five VIP levels: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%; Diamond — up to 1.5% weekly cashback. It is possible to advance to higher levels through consistent gaming activity.
Gaming Rules
kila88 offers cricket betting, live casino, slots, and many more games. Every game is operated on the principle of fair play.
General Betting and Gaming Rules
- Once all bets are finalised, they cannot be changed or cancelled.
- kila88 reserves the right to void any game or bet that becomes invalid due to a technical error.
- If evidence of manipulation or fraud in any game result is found, that bet will be considered void.
- Any attempt to exploit the system through simultaneous or sequential betting is prohibited.
- Gaming activities follow Bangladesh Standard Time (BST, UTC+6).
Sports Betting
Betting is available on various sports including cricket (BPL, IPL, T20 World Cup and others), football (FIFA and other leagues), and kabaddi. kila88 reserves the right to change odds and betting limits at any time.
Responsible Gaming
kila88 believes in responsible gaming. If you feel that gaming is negatively affecting your life, please read our Responsible Gaming page and contact our support team.
Safety and Security
kila88 is a safe and reliable platform. We have put in place the highest level of technical measures to protect your information and funds.
Prohibited Activities
Any of the following activities are strictly prohibited and may result in account closure and legal action:
- Opening an account with a false identity or false information.
- Using the platform for money laundering or illegal financial activities.
- Creating multiple accounts to abuse bonuses or promotional benefits.
- Unauthorised access to or attacks on the platform's systems, software, or network.
- Collusion or assisting in the manipulation of game results.
- Playing games using automated software, bots, or scripts.
Limitation of Liability
The kila88 platform is provided on an "as is" basis. We make every effort to provide uninterrupted service, but we are not responsible for the following:
- Games being interrupted mid-session due to internet disconnection or power outages.
- Confusion or losses caused by third-party service providers (game developers, payment gateways).
- Losses caused by unexpected technical errors or server outages.
- Security issues with your personal device or account that occurred due to your own negligence.
- Any losses arising from services being limited or suspended due to changes in applicable law.
kila88's total liability will in no circumstances exceed the amount held in your account at the time of the relevant incident.
Account Suspension and Closure
Account Suspension by kila88
kila88 may temporarily or permanently close your account without prior notice in any of the following circumstances:
- Violation of these terms and conditions.
- Providing a false identity or false information.
- Fraud, bonus abuse, or deceptive activities.
- Failure to provide account verification documents.
- Use by a minor or operating an account on behalf of a minor.
- Legal reasons or instructions from a regulatory authority.
Account Closure by Member
You can request to close your account at any time through our support team. Any eligible funds in your account can be withdrawn before the account is closed. Any unused bonuses linked to the closed account will be cancelled.
Dispute Resolution
kila88 is committed to resolving all complaints and disputes fairly and promptly.
Complaint Process
- For any dispute or complaint, please first contact us through our 24/7 live chat support.
- Complaints can also be submitted by email: [email protected].
- The more detail you provide about your complaint, the faster it can be resolved.
- Once a complaint is received, we will investigate and work to provide a resolution as quickly as possible.
Disputes Regarding Game Results
Game software and the Random Number Generator (RNG) are regularly verified. If you believe a game result was incorrect, please contact our support team with the specific game round ID and time.
Privacy & Data Protection
Protecting your personal information is our priority. kila88 follows a strict privacy policy regarding the collection, use, and storage of your data.
- Your personal information will never be sold to third parties.
- Information may be disclosed to authorities where required to comply with legal obligations.
- Anonymised statistical data may be analysed to improve the quality of our services.
To learn about our full privacy policy, please read the Privacy Policy page.
Rule Changes
kila88 reserves the right to modify these terms and conditions at any time. In the event of changes:
- The updated terms and conditions will be published on this page and the "Last Updated" date will be revised.
- For significant changes, members will be notified by email or through the platform where possible.
- Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.
- If you do not agree to the new terms and conditions, you may request to close your account at any time.
Contact & Support
For any questions or comments regarding these terms and conditions, please contact our support team: